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Know Where You Stand with fb8

These legal terms set out how your account works, what we expect from you, and what you can expect from us — including how payments via bKash, Nagad, and Rocket are handled.

Account TermsPayment RulesEligibility by RegionPrivacy CommitmentsDispute Process
fb8 Know Where You Stand with fb8
HOW WE PROTECT YOU

Account Security and Data Handling at fb8

Data We Hold

We store your registration details, transaction history, and device access logs. You can request a copy of your data at any time by contacting support with your account mobile number.

Cookie Use

fb8 uses session and analytics cookies to keep your account logged in and to understand how the lobby is used. You can manage cookie preferences from your browser settings.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. If you receive an OTP you did not request, contact support immediately to lock your account.

Retention and Deletion

We retain account data for as long as your account is active and for a period after closure as required by our operating obligations. Deletion requests are reviewed within a reasonable timeframe.

LEGAL CONTACT PATHS

Reach Us on Legal or Account Matters

Live Chat Open the chat widget from any page on fb8. Our team handles account queries, payment disputes, and terms clarifications directly in the chat window.
Email Support Send legal or account-related questions to our support address. Include your registered mobile number so we can locate your account and respond accurately.
Help Centre The fb8 Help Centre covers common legal questions — account closure, data requests, payment disputes, and eligibility checks — with step-by-step answers.

Common Legal Questions from fb8 Account Holders

These are the questions we get most often about account rights, data, payments, and eligibility. If your question is not here, reach us through live chat or email.

Access depends on your local law and eligible region. We do not determine eligibility on your behalf — check whether online gaming is permitted where you are located before opening an account.

Any balance held at suspension is reviewed before release. Contact support with your registered mobile number and transaction reference to open a dispute. We aim to resolve payment disputes promptly.

Send a data request through our email support channel with your account mobile number. We will confirm receipt and provide your data within the timeframe set by our data handling policy.

Yes. Contact support to request account closure. Data deletion requests are reviewed after closure, and some records may be retained for the period required by our operating obligations.

Each person may hold only one fb8 account. Multiple accounts linked to the same mobile number, device, or payment wallet — including bKash, Nagad, or Rocket — will be flagged and may result in suspension.

We post updates directly on this page. Continuing to use your account after a change is posted means you accept the revised terms. Check this page periodically if you want to stay current.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.